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Your all-in-one home for all things DealersOnline.

Easy-to-digest articles, step-by-step guides, and downloadable sales & marketing material covering everything about DealersOnline, our offerings and our industry as a whole.

The DealersOnline Hub

Unlock your full potential

Whether you're seeking step-by-step guides to optimise workflows or staying updated on the latest enhancements to our platform, you'll find everything you need right here.

Get easy access to content

All answers and information available in a centralised, easy to navigate platform.

Get empowered with knowledge

Gain a better understanding of the DealersOnline universe to enhance your own knowledge.

Get equipped with tools & resources

Access resources that explain how to practically apply this knowledge with your customers.

Recent Guides

Explore our library of detailed guides and expert insights.

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Validation

An Overview of Repair Quote History

A vehicle may hide signs of past damage, so it’s important to ask the seller about its accident history and repair quotes. The Repair Quote History feature records these details, helping buyers assess damage value, anticipate costs, and buy with confidence.

Onboarding

Understanding User Roles and Permissions

This guide outlines the different access levels assigned to users, detailing their capabilities and restrictions. Whether you're an admin managing auctions, a dealer placing bids, or a viewer with limited access, this guide will help you understand the responsibilities and functionalities associated with each role.

Compliance

FICA Documentation for Dealerships

The purpose of the Financial Intelligence Centre Act (FICA) is to establish and maintain an effective policy and compliance framework and operational capacity to identify and combat crime, money laundering and terror financing.

Recent Resources

Explore our library of downloadable sales & marketing material.

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Video

Using VehicleTAG

To be used when onboarding a new user of the VehicleTAG product.

Download Asset
Presentation

Managed Disposals Pitch Deck

To be used in the context of a full pitch or when detailed service information is requested by a prospective customer.

Download Asset
Flyer

ActvList Case Studies

To be used to show an existing user how the ActvList Benchmarking tool works on the auction platform.

Download Asset

The more you learn, the more you will achieve

The second-hand car industry is filled with twists and turns. Dealerships, fleet operators, and other corporate businesses face challenges every day which make growing their businesses that much harder. DealersOnline exists to make our clients’ lives easier.

Our tools and technology have become an important part of the way these businesses operate. Each member of the DealersOnline team has a responsibility to understand everything there is to know about what we do, what we sell, and who we work with. By improving this understanding you’ll not only be able to work better, but you’ll be able to help your customers solve their issues quicker - giving you more time to focus on doing what you do best.

Anything you still can’t answer? We’re here to help.

Keep track of any questions you, your team, or your customers have. We’ll use this feedback to guide future content.

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